• Send Us a Message
  • FAQs - Frequently Asked Questions

    FAQs - Frequently Asked Questions

    Got Questions?  We’ve Got Answers! 
    

    Q: When will I receive my download(s)?
    Downloads are made available immediately on your checkout page. You will also receive a confirmation email within 48Hrs of purchase with download links.

    Q: How do I make a Book/Movie request?
    We welcome request of all types here.

    Q: Do you allow refunds?
    Yes. If there is an error on our part, or a flaw in the ebook you received, please contact our support team and advise them. We allow refunds for errors on our part within 72Hrs of purchase.

    Q: What is an eBook?
    An eBook is an electronic version of a Printed Book that can be read on a computer or handheld device designed specifically for this purpose. Usually in PDF or MOBI format.

    Q: What is an eComic?
    An eComic is an electronic version of a Magazine, Comic Book or Children's Book that can be read on a computer or handheld device designed specifically for this purpose. Usually in CBR or CBZ format.

    Q: What is an Audiobook?
    An audiobook (or talking book) is a recording of a text being read.

    Q: What is an eBook Set?
    An eBook Set is a collection of books based on a common theme or topic.

    Q: How do I watch movie downloads?
    Movies have been formatted to play with the standard video player installed on PCs. If unable to play, we offer a free video player named KMPlayer for download here.

    Q:How do I read eBooks on my phone?
    We provide free eBook reader software here.

    Q: How do I read eComics on my phone?
    We provide free  Android Comic reader software here.

    Q: How do I read eBooks on my PC?
    eBooks have been formatted to open with the standard PDF reader installed on PCs. If unable to open, we offer a free eReader for download here.

    Q: How do I read eComics on my PC? 
    We provide free PC Comic reader software here.

    Q: How much are memberships?
    Membership Plans Available Here

    Q: How do I recover lost purchases?
    Purchases are made available upon login. If you have lost your login credentials, please contact our support team here.

    Q: How can I support United Black Nation ORG?
    We accept donations here. Everything helps!